REFUND POLICY.

Free Services Provision

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Parmartham Charitable Foundation operates on a model of providing free healthcare services to those in need. As all medical services, including consultations, treatments, tests, and medications, are offered at no cost to patients, the foundation does not require any payments from patients. Therefore, the standard concept of a refund is not applicable in our operations.

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Donations and Contributions

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While patients are not charged for services, the foundation accepts donations from individuals and organizations that wish to support our mission. These donations are vital for sustaining our operations and expanding our ability to provide free healthcare services. As donations are voluntary and intended to support a charitable cause, they are generally non-refundable. However, if a donor believes that their donation was made in error, they can request a review of their case by contacting the foundation directly.

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Processing Refund Requests

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In the rare case where a refund for a donation is considered, the request must be made within 30 days of the donation date. The foundation will review the request to determine if a refund is warranted based on the circumstances. If approved, the refund will be processed using the original method of payment. The donor will be informed of the outcome of their request within a reasonable time frame.

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Non-Refundable Contributions

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Contributions made towards specific projects, events, or campaigns are typically non-refundable, as these funds are allocated directly to the intended cause. Once the funds have been utilized for their designated purpose, refunds cannot be issued. Donors are encouraged to thoroughly review their decisions before making contributions, especially for project-specific donations.

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Cancellation of Services

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Since all medical services provided by Parmartham Charitable Foundation are free, there is no charge to cancel an appointment or service. Patients are encouraged to notify the foundation as soon as possible if they need to cancel or reschedule an appointment so that the time slot can be offered to another patient in need.

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Transparency in Donations

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Parmartham Charitable Foundation is committed to transparency in how donations are used. Donors can request information about how their contributions are being utilized to support the foundation’s mission. This transparency helps build trust and ensures that donors are confident in their support of our work.

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Handling of Disputes

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In the event of a dispute regarding a donation or refund request, the foundation is committed to resolving the issue fairly and promptly. Donors are encouraged to contact the foundation directly with any concerns, and a dedicated team will address the matter in accordance with our policies.

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Legal Compliance

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The foundation adheres to all relevant laws and regulations regarding charitable donations and refunds. This includes ensuring that our refund policy is clear, fair, and compliant with applicable legal standards.

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Commitment to Donor Satisfaction

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While the foundation primarily focuses on providing free healthcare services, we are also dedicated to ensuring that our donors are satisfied with their experience. We value the trust and support of our donors and strive to maintain positive relationships with all who contribute to our cause.

 

Policy Updates

 

The foundation reserves the right to update or modify this refund policy as needed. Any changes will be communicated to donors and will be reflected in our publicly available policy documents.

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By adhering to this Refund Policy, Parmartham Charitable Foundation ensures that our operations remain transparent, fair, and aligned with our mission to provide free, compassionate healthcare to those in need.